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don't recall which utility it was but....
I paid the bill and let's say it was $123.45
the idiots recorded payment as $1.23.... they held the check forever... long enough that I notified them of their error because of a new billing prior to them submitting the check for payment. They refused to research their own records for the actual check... then.... we start monthly calls for correction... they assure me it is done.... then each month I get a fucking penalty for carrying a balance.... went on forever until I finally got a paper copy mailed it to them and screamed bloody murder... fucking bitches
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