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| Rave Rants and Complaints Complaints? Post in here! keep it constructive! |
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08-06-08, 05:45 PM
| #1 (permalink) |
 Join Date: Aug 2001
Posts: 14,957
 | Dealing with irate customers…. This dingle hoper calls in and wonders why he only is getting X amount of money for his relocation from CA to IL. HE WAS VERY MAD that the amount was so low….$3,700.00 to be exact. (That is for food, lodging, gas or plane tickets) that doesn’t include the 12,000.00 for the moving van and moving people. He kept yelling and yelling louder and louder at me….WHY WHY WHY WHY???? Why is it this amount? Do you understand I have a wife and 4 kids??? This is NOT going to cover my *(&^@($*@&($*&(_ trip!!!!!!!!!! Ok 1st of all MISTER….YOUR COMPANY puts the policies in place. This is what THEY have set up for you. If you would like to go to YOUR boss and let them know that is fine. There is NOTHING I can do to give you more money. So I explained everything to him very nicely. (mean while he is still huffing and puffing) Blah blah blah He kept saying F that F this…I finally told him that I was going to hang up if he kept talking to me like that. He said “YOU CAN’T HANG UP ON ME!!!!!!!!...I’m hanging up on you you worthless B****!” HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAAHAHA – you fucktard. Nice that the phone call was recorded and that it’s going to be sent to YOUR boss. My boss was like “holy shit!!!!” “Let’s can his ass!” The next time you think about bringing 4 kids into the world and accepting a job across the country make sure you realize it doesn’t come free you moron. Savings account LOOK INTO IT! OOOOOOOOOOOOh I was so mad I went outside and smoked…and I NEVER smoke at work. I can’t help but laugh inside now….but damn calm the hell down! kthanksbye |
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08-06-08, 06:41 PM
| #2 (permalink) | ||
| Mr. Potato Head Loves You  Join Date: Jul 2001 Location: Dallas, TX
Posts: 11,792
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Man, some people. He sounds like a real asshole! DANG! I bet he behaves like that in front of his kids too.
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08-06-08, 07:35 PM
| #3 (permalink) |
 Join Date: Feb 2003 Location: Euless, TX
Posts: 501
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First of all - I hate those days at work. I have worked in various call center type customer service positions... Even worse than getting cussed up & down on the phone is getting it to your face at the front desk of a hotel. Don't work hotel front desk unless you have thick skin and the ability to hold back a punch. That's so shitty though, I don't understand people who call in and scream. I get it in my job from time to time and I'm like wth do you think I'm going to do for you?! Especially NOW that I'm an f'in bitch or whatever they've decided I am... lol. Idiots. 
__________________ -Laura- Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit. ~*~RIP PAUL~*~ |
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08-07-08, 12:15 PM
| #5 (permalink) |
| The Cosmic Cocks  Join Date: Aug 2002 Location: knox
Posts: 17,203
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Damn, he got rooked. 3500 doesnt cover shit.
__________________ matt myspace myspace - cosmic cocks myspace - embrion music THE COSMIC COCKS Featuring the best in Nu Disco, Italo, Deep Dubby Disco and Sleez Download the latest mixes and various other audio on Soundcloud HERE |
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08-07-08, 12:21 PM
| #6 (permalink) | |
| Ribs, I had ribs 4 lunch  Join Date: Jul 2003 Location: Dallas
Posts: 13,816
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__________________ Fridays and Saturdays @ Whisky Bar 10PM-2AM No Cover, 21+ 1930 Lower Greenville | |
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08-07-08, 12:31 PM
| #7 (permalink) |
| The Cosmic Cocks Join Date: Aug 2002 Location: knox
Posts: 17,203
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Can you really blame him for stopping though?  He should have negotiated a signing bonus. Oh well, live and learn.
__________________ matt myspace myspace - cosmic cocks myspace - embrion music THE COSMIC COCKS Featuring the best in Nu Disco, Italo, Deep Dubby Disco and Sleez Download the latest mixes and various other audio on Soundcloud HERE |
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08-07-08, 12:41 PM
| #8 (permalink) | |
| Ribs, I had ribs 4 lunch Join Date: Jul 2003 Location: Dallas
Posts: 13,816
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__________________ Fridays and Saturdays @ Whisky Bar 10PM-2AM No Cover, 21+ 1930 Lower Greenville | |
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08-07-08, 12:46 PM
| #9 (permalink) | |
| WRECK 'EM  Join Date: Jun 2007 Location: Carrollton
Posts: 4,400
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So what does your company do pickle? Didn't he know what his relocation amount was going to be?
__________________ I'd really like to [verb] with you sometime. You have a/an [adjective] [body part]. Quote:
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08-07-08, 12:52 PM
| #10 (permalink) | |
| R.I.P. Pimp C  Join Date: Nov 2003 Location: Cross from Zippers
Posts: 14,891
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08-07-08, 12:56 PM
| #12 (permalink) | |
| Guest 
Posts: n/a
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That makes my hurt feelings look silly over this lady who came into my work demanding for copies of the last 3 years of her and her husband's tax returns, and she was really mean to me about it. He's a very prominent insurance agent in town and he's so jolly and nice, and she's a really hot blonde bitch that I guess is trying to leave him or something. I had never met her, only dealt with him. | |
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08-07-08, 12:59 PM
| #13 (permalink) | |
| Owner/CEO of Awesome  |
I never get why ppl are shitty to anyone that the ability to not help them out just as much as they do.
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08-07-08, 01:22 PM
| #14 (permalink) | |
| Join Date: Aug 2001
Posts: 14,957
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We help with the relcation process. (Find schools, homes, churches etc) I just tell them what their company tells me....I love my new job but that guy was a dick. I usually work with people right out of college so they have never moved or anything. It's like holding their hand until they reach their new home. | |
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08-07-08, 01:27 PM
| #15 (permalink) |
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Obviously this dude was angered. You getting angered back is not going to help anything. When you're in customer service it's important to remember that calmness is the key to resolving the situation, reguardless of him calling you names. If it was resolved he came to his senses, he would have probably apologized for being a dick, and you would've felt like the better person for not letting your nerves get the best of you. Put yourself in his shoes. Of course all of this stuff is extremely easy for me to say since I did not hear the conversation OR get yelled at. Either way... I'm sorry that you got called a bitch, Brandi. Not nice. 
__________________ I know we've only known each other four weeks and three days, but to me it seems like nine weeks and five days. |
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