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Old 08-19-08, 01:43 PM   #31 (permalink)
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well i'm glad i'm not the only one who likes Far and Away; i own it
Yea I love it. WHen Chris said he hadn't ever saw it I was like I'M GOING TO BLOCKBUSTER RIGHT NOW, WE'RE WATCHING IT TONIGHT. lol.
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Old 08-19-08, 01:44 PM   #32 (permalink)
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"Jesus Camp", dawg.

Enjoy the popcorn and the laughs.


thanks!
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Old 08-19-08, 01:54 PM   #33 (permalink)
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oh hell no, i would have had words with the manager in a heartbeat.
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Old 08-19-08, 02:05 PM   #34 (permalink)
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SHe had the keys, and others were coming up to her asking for stuff. So I think she was the shift leader or manager or whatever. And I didn't want to be all "Can I see your manager" and her say "I am the manager" then me have to say "Okay then I need to speak to your GM". I wouldn't be able to walk in there again. But, doesn't look like I will be again anyway so it wouldn't have mattered. I never have balls when it comes to altercations like this. I always come up with excuses for them to act that way.
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Old 08-19-08, 02:06 PM   #35 (permalink)
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nasty email to corporate coming right up, with details including employee name. video stores cant afford to lose any more business considering how much they lost last year to netflix.
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Old 08-19-08, 02:06 PM   #36 (permalink)
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Good idea. I haven't complained yet because I wanted to wait and see if I calmed down or if I was the one who was out of line.
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Old 08-19-08, 02:07 PM   #37 (permalink)
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out of line because u didnt have cash for candy? no way jose. u dont need to have that bitch make u feel like shit because u didnt bring enough cash.
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Old 08-19-08, 02:12 PM   #38 (permalink)
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Oh she didn't make me feel like shit, she TRIED to and I snapped right back at her.

But I don't WANT to have to snap back at anybody. That's why I think I was out of line. Like I should have just taken her being a twat and left. She was trying to "teach me a lesson" but, did it in the totally wrong way.
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Old 08-19-08, 02:14 PM   #39 (permalink)
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well, the attempt was made, which is not in her job description anywhere. snapping back is totally called for on your end (as a customer).
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Old 08-19-08, 02:15 PM   #40 (permalink)
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i would've just laughed, i wouldn't get upset and snap back... i know the job sucks so i let them slide if their customer service skills slip from time to time.
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Old 08-19-08, 02:30 PM   #41 (permalink)
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i would've just laughed, i wouldn't get upset and snap back... i know the job sucks so i let them slide if their customer service skills slip from time to time.
fuck that. I worked retail for 6 years in a variety of jobs with shitty pay and shitty customers and never acted like that. That does not give anyone the right to act that way to a customer. If you don't like being friendly to people get the fuck out of the service industry.
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Old 08-19-08, 02:34 PM   #42 (permalink)
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fuck that. I worked retail for 6 years in a variety of jobs with shitty pay and shitty customers and never acted like that. That does not give anyone the right to act that way to a customer. If you don't like being friendly to people get the fuck out of the service industry.
lol see, i just don't let it bother me. shit like that i can let slide. you and i have different personalities.

i never said she had a "right" to act that way but to be sure she absolutely does. we all have a right to act however we please and likewise her boss has the right to fire her if he doesnt like the way she acts.

i just laugh because it's funny... every day people go to work at jobs they hate because that's what life is for most people. it's sad.
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"If a man does not keep pace with his companions, perhaps it is because he hears the beat of a different drummer."
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Old 08-19-08, 02:36 PM   #43 (permalink)
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lol see, i just don't let it bother me. shit like that i can let slide. you and i have different personalities.

i never said she had a "right" to act that way but to be sure she absolutely does. we all have a right to act however we please and likewise her boss has the right to fire her if he doesnt like the way she acts.

i just laugh because it's funny... every day people go to work at jobs they hate because that's what life is for most people. it's sad.
I dunno, IMO the fact that there are people out there that let that shit slide are creating an environment where that sort of behavior is acceptable.
that is the sad part
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Old 08-19-08, 02:41 PM   #44 (permalink)
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well i do find it acceptable. i could really care less if she acts that way as long as she gives me my movies.

the only time bad customer service upsets me is when you don't give me what i want. if you give me what i want but with a bad attitude then that's fine with me. it's a fucking video store, not a bank or something.
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- Hawthorne (Young Goodman Brown)

"Any fool can make a rule, and any fool will mind it."
- Thoreau (Resistance To Civil Government)

"If a man does not keep pace with his companions, perhaps it is because he hears the beat of a different drummer."
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Old 08-19-08, 02:43 PM   #45 (permalink)
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well i do find it acceptable. i could really care less if she acts that way as long as she gives me my movies.

the only time bad customer service upsets me is when you don't give me what i want. if you give me what i want but with a bad attitude then that's fine with me. it's a fucking video store, not a bank or something.
your outlook on society is fucking flawed
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