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Old 10-03-08, 03:52 PM   #1 (permalink)
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here's a legitimate reason to hate Bank of America

well, not really. just something fishy...

we have a BOA CC
wife calls me and is all worried because she can view the balance online but they removed all the links to pay.

online support... gone.

phone support... MIA.

pay by phone... nope.

daily APR... still on the clock.
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Old 10-03-08, 03:55 PM   #2 (permalink)
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Mine looks good, just made a payment to it not 20 mins ago too.
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i hope you get carjacked by a sober american indian.
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Old 10-03-08, 03:57 PM   #3 (permalink)
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Their $3 atm fees were enough to do it for me.

That, and having to deal with the bullshit from their fucking stupid ass processors and underwriters. Nothing like sitting down at the closing table and getting a call that they won't fund for some random minutiae.
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Old 10-03-08, 03:59 PM   #4 (permalink)
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Their $3 atm fees were enough to do it for me.

That, and having to deal with the bullshit from their fucking stupid ass processors and underwriters. Nothing like sitting down at the closing table and getting a call that they won't fund for some random minutiae.
we don't have them for our bank. i think my wife used to be with them.

i'm just pissed the website won't let us pay. (we pay it off.. maybe that's why)
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Old 10-03-08, 03:59 PM   #5 (permalink)
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Mine looks good, just made a payment to it not 20 mins ago too.
do you carry a balance or pay it off?

we use it for the rewards and pay it off.

about to switch this shit all over to amex.
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Old 10-03-08, 04:02 PM   #6 (permalink)
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I have a balance on it.
That's pretty screwed that you can't pay it by phone either. Did she actually talk to someone or just go through the automated BS?
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Old 10-03-08, 04:05 PM   #7 (permalink)
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I have a balance on it.
That's pretty screwed that you can't pay it by phone either. Did she actually talk to someone or just go through the automated BS?
nobody was avail. the website creates a loop for both of us.
just weird.
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Old 10-03-08, 04:10 PM   #8 (permalink)
 
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You should be able to pay your BofA credit card at www.myeasypayment.com
If you have checking with BofA, and your credit card is linked to 1 online banking profile, then you can simply transfer funds from your checking to credit card as payment.
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Old 10-03-08, 04:11 PM   #9 (permalink)
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Quote:
Originally Posted by Deff Gordon View Post
we don't have them for our bank. i think my wife used to be with them.

i'm just pissed the website won't let us pay. (we pay it off.. maybe that's why)
I'm having a similar problem with Wells Fargo on my car note. Their online banking is down, and they were trying to tell me they'd charge me an extra $10 to pay by phone. It took 3 calls and getting hung up on by a manager to find someone with their head not completely up their ass.
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Old 10-03-08, 04:20 PM   #10 (permalink)
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Quote:
Originally Posted by EvilLee View Post
You should be able to pay your BofA credit card at www.myeasypayment.com
If you have checking with BofA, and your credit card is linked to 1 online banking profile, then you can simply transfer funds from your checking to credit card as payment.
um... it's disabled for our account. no links to pay. i thought that was already covered.
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Old 10-03-08, 04:23 PM   #11 (permalink)
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do a search on the consumerist. Seems like last week they had a post about BOA dumping a bunch of customers who werent "profitable" for the bank. AKA: people that pay bills on time so they cant rack up fees and fines.
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You do not know how you have made me cry about this situation and the things being said to an already misused and abused family. The deep hurt you are causing to our family is horrible. May the Lord have mercy on your souls.
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Old 10-03-08, 04:50 PM   #12 (permalink)
 
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Quote:
Originally Posted by Deff Gordon View Post
um... it's disabled for our account. no links to pay. i thought that was already covered.
you we vague when you said "online support: gone"
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Old 10-03-08, 05:11 PM   #13 (permalink)
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Quote:
Originally Posted by Deff Gordon View Post
well, not really. just something fishy...

we have a BOA CC
wife calls me and is all worried because she can view the balance online but they removed all the links to pay.

online support... gone.

phone support... MIA.

pay by phone... nope.

daily APR... still on the clock.
Quote:
Originally Posted by EvilLee View Post
you we vague when you said "online support: gone"
alvinized for your pleasure.
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Old 10-03-08, 05:44 PM   #14 (permalink)
 
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hmm well that sux. I tried the site and it works. good luck tho.
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Old 10-03-08, 05:52 PM   #15 (permalink)
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just got in and it went thru. that was weird tho.
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